VOTED BEST LICE REMOVAL SERVICE
SAME DAY APPOINTMENTS, GUARANTEED RESULTS
Open 7 days/week, by appointment.
*Extended hours and holiday rates available, specialty rates may apply – call to learn more!
|Head Lice Screening||$20-$25
*Fee is waived if head lice is detected, and an in-clinic treatment is performed
|Head Lice Removal Mini-Treatment||$59.95|
|Head Lice Removal Treatment||$75/per hour
*1 hour minimum; following this we bill in 15 minute increments
|Head Lice Removal Treatment||$90/hour
*1 hour minimum; following this we bill in 15 minute increments
*Travel rates may apply
The employees at this company are fantastic. They took the time to have a conversation with me on my first call before I had even booked an appointment answering my concerns and left me with a positive impression. You can see they are very passionate about providing great service and that is exactly what I experienced when I took my daughter and myself to them for treatment. They did a thorough job and educated us every step of the way. So glad we were able to find a great place to go with a not so great problem. Would recommend this company without hesitation.
00:07 14 Mar 17
This place is amazing! Professional and clean. So happy that there are places like this to take away the stress of lice and answer all our questions. I highly recommend it!
20:07 28 Jun 17
So relieved to have found this service. Alex and Carrie gave us a lot of info and tips on how to deal with lice. Alex was the technician who treated our daughter's hair - she was great! Would recommend!!
15:19 20 May 17
Such a friendly crew and very thorough! They were very professional and definitely made my worries disappear. Would recommend!
15:50 13 May 17
Andrea was amazing, incredibly supportive and helpful! Highly recommend this organization.
22:15 20 Jun 17
The manager and staff here are amazing. When there was a severe issue with lice at my place of work, Stacie was the first to respond to my calls for help. Her staff were able to come to my workplace and provide treatment for everyone there. The staff treated my clients with dignity and respect. The products they use are all natural which is absolutely amazing because they are highly effective and there are no side effects. The staff did such a thorough job of getting rid of the lice, nymphs and eggs that when they came back some days later, it was 99% gone. They then got rid of the few eggs that were left and did a comb through check with their magnifying glass on anyone who wanted to be checked. The cost was well worth it and I would recommend the lice crew to anyone !
18:37 09 May 18
"Amazing" is the best way to describe the team at The Lice Crew. Our family saw Vanessa and words cannot express how friendly and kind she is . She provided us with great advice and tips. Stacey also took care of us and recommended great products. If you want legendary customer service and advice go see the The Lice Crew.
18:45 05 Feb 18
Excellent, fast and professional. My son came home with lice and they were able to remove all the nits. My son was hysterically crying the entire time but they did their best at keeping him distracted to get the job done. They also checked my hair and educated us on how to treat and remove them properly from our hair and home. 10/10 would recommend. Wonderful staff
16:13 08 Oct 17
Very good experience and professional only charged me for checking and I did not feel that they took advantage of a delicate situation. Thank you for the service
21:58 27 Mar 18
Today we had the pleasure of meeting Carey and having her help us through an otherwise stressful situation that we naively thought we could handle on our own! Carey was friendly, funny, professional and made a stressful situation actually fun! She took the time to walk us through each of the steps to eradicate and recent further head lice. The clinic was clean, convenient, and fully equipped with child-friendly activities to keep my daughter entertained during the treatment. I breathed a sigh of relief once I got the "all clear" and left with the right tools to complete the job at home with instruction and confidence! Thanks Carey - you really made my day!
12:04 22 Sep 17
Thank you so much to Carrie! Two kids couldn't shake lice for over a week. I should have come here instantly. Got an education too!
23:41 03 Oct 17
The staff here was very cautious and thorough with their checks. Fast and friendly and very accommodating. Well worth the money! Very affordable.
13:49 26 Jun 18
Today I spent the afternoon at the Vaughan location with two wonderful ladies who were kind, patient and very knowledgable. They spent a lot of time informing me on follow up and precautions. Explaining what they were doing along the way to not only me but also my daughters as they were going through it. My children who are normally extremely shy around new people felt very comfortable and the time spent in the chair wasn't as bad as they thought it would be. They were able to watch a movie while getting their hair done and while waiting for their sister they were able to read books, color and play with a range of toys. Overall they helped make a bad situation a much easier one to deal with. I dont normally do reviews but I know as a mom of three girls this is a tough battle to fight and I am so grateful for these wonderful ladies who helped take the stress off and wanted to extend my experience to let others know help is there.
16:46 06 Jul 18
Dani and Zoey were amazing. Dani was super accommodating, kind and helped me and my family get fast appointments. Zoey was friendly, patient, thorough, knowledgable and did a fabulous job. Highly recommend Lice Crew. Thank you.
21:38 08 Jul 18
Knowledgeable staff with efficient service. They were able to get us in the same day and gave us fair pricing. Definately recommend Lice Crew!!
10:41 15 Jul 18
Going to the thornhill location was really an amazing experience! The staff was so helpful, positive, friendly, relaxed, knowledgeable and experienced! They really put me at ease. They were super good with my children and so patient with them. I highly recommend this company for their expertise as well. Thank you again for your help!
18:08 16 Jul 18
Great experience and great staff! They really care about your situation and help you to the best of their ability! Would recommend and would defiantly come back!
15:09 22 Jul 18
The staff was very friendly. They took their time and checked to make sure all the lice was gone from my daughter’s head. They treated me and my daughter very well and made sure to explain what I needed to do at home.
14:07 21 Jul 18
Great staff, great service. Have gone to have my whole family (with 2 kids) treated. Did a follow up as well and in both visits, the staff were very accommodating, super friendly. The treatments also seem to have worked. Highly recommended.
20:48 28 Jul 18
I was disappointed with this service. It cost us 260$ and that did not include the follow up appointment. In order to get the guarantee you have to have the follow up, which costs another 10$ per head. The staff told me that if I write a good review I would get one free follow up.. now I understand why it got 5 stars.Also, you need to purchase the comb, because you need to do the work at home, combing every other day. I was also told on the phone that if the case wasnt bad it would $60 for a mini treatment. Four of us got checked and two treatments all within one hour and I was still charged 75$ for one and $65 for the other. The staff were impressed by how little they had, but still over charged me. The clinic just sprays your hair and combs it for an hour. I basically paid $260 for a lice course. Save your money!!!
12:26 04 Aug 18
Good service. Called on the weekend and they answered right away. Treatment was effective.
15:32 06 Oct 18
Not cheap, but when you have little kids who won't sit still for you, this is the place to go. The staff was very friendly. They let the kids pick a movie to watch, and were good at keeping the kids calm and entertained while they combed through their hair.
17:17 09 Aug 18
The staff in the Thornhill location was amazing! They treated the whole family with positive attitude and humour. My kids felt safe and relaxed. They worked very professionally and quickly. They educated us about lice and gave us tools for prevention. If one of us get lice again, we would definitely come back to be treated there. It took so much stress from us. Special thank you for Zoey and Gail - you are wonderful!
00:40 30 Oct 18
I just wanted to thank Andrea for taking the time to explain and reassured me everything is ok. She went above and beyond to fit me in their next day schedule. Carrie, was very informative and thorough, I couldn't ask for a better experience!Highly recommend!
03:50 03 Dec 18
My son and I went and had a wonderful experience. They were kind and took care of our lice issues quickly. I would strongly recommend their services to anyone. Thanks TLC!!
17:39 22 Nov 18
Excellent staff and service. Highly recommend!
15:25 09 Jan 19
I called to ask questions regarding their treatment. They were condescending and said that any natural treatment I did prior was irrelevant and that I am basically putting other people at risk for choosing a more natural approach. They claim that their treatment is all natural? I also stated that my kids have allergies and I would like to know what the ingredients were in order to assess if my kids can use it. They stated their natural based treatment is non toxic and they are not able to disclose the ingredients because it is proprietary. Any company that isn’t transparent with their products or service and end up being rude and disrespectful is a definite no for me.
16:01 25 Jan 19
Amazing amazing amazing! Stacey is so sweet and knowledgeable. Excellent service and friendly staff. They are very thorough and we couldnt be happier with Lice Crew
00:02 06 Mar 19
We went there today, when we discovered that both of my children had lice. We went to the clinic in Thornhill and were helped by Veronica and Mariana. They were both extremely professional, kind and informative. They answered all of my questions and were amazing with both of my children. They were incredibly patient with them and even when my kids were crying they stayed calm and tried to make them laugh. I highly recommend Lice Crew....my kids are lice free and we have the tools we need to continue the checks at home!!
18:19 20 May 19
From my phone call to Stacy to our appointment in Thornhill (Vaughan location) with Vanessa and our checkup appointment yesterday with Zoe and Gail, we were treated in a kind, caring and reassuring manner. They are all very knowledgeable and professional. We are lice free and couldn’t be more thankful !!! We continue to use our preventative spray. This Lice Crew will be our first call in the future. Highly recommend. Thank you SO much !!!
15:09 30 Sep 19
I visit annually to purchase a bottle of spray replant that is used daily during the school year.Highly recommended
13:28 24 Sep 19
EDIT—> DO NOT TRY TO PLAY WITH ME PLEASE. THE SAME EXACT ONE AT WALMART IS 7.99. I will post a pic later today. And for those wondering which one it is just google “Lice Comb - Stainless Steel Professional Lice Combs and Head Lice" Have a good day🙏🏼Scam artists, there are so many reasons you people should go to another clinic which there are TONS in toronto, dont panic and fall for these almost all fake reviews like i did. AND most importantly do not DO NOTTTT buy any products from this place.I paid 24.99 for the special lice removal comb when the SAME exact one is 7.99 at walmart and also for the rest of their products. Just go anywhere but this place, I promise you'll regret going here.
12:55 15 Nov 19